If you're writing a letter, don't forget research shows people look at the PS after the headline and who it's from

From: Payment Service Dept
To: Abbey Customers
Subject: Abbey Credit Card Payment
Date: 20/03/2009

Abbey Bank® credit card
Acct #: XXXX-XXXX-XXXX-

You recently scheduled a payment from your credit card account. We sent a confirmation of this scheduled payment to your secure Message Center Inbox at our Web site.

To view this message, simply click www.abbey.com , log in and click the "New Messages" icon.

Thank you for choosing Abbey Bank .

Customer Service

P.S. if you still have not Receive This message ,Check Back within 48 Hours.